TL9000 Measurement Handbook.

Section 2 – StructureSection 22.1 Overall StructureStructureTL 9000 is structured in layers (see Figure 2.1-1): International Standard ISO 9001:2000 Common TL 9000 Requirements Hardware, Software, and Services Specific Quality Management System Requirements Common TL 9000 Measurements Hardware, Software, and Services Specific Quality Management System MeasurementsInternational Standard ISO 9001:2000 Common TL 9000 Requirements Hardware Specific Software Specific Services Specific Requirements Requirements Requirements Common TL 9000 Measurements Hardware Specific Software Specific Services Specific Measurements Measurements Measurements T L 9 0 0 0Figure 2.1-1 The TL 9000 ModelThe QuEST Forum retains complete control over the content except for material that is copyrighted by others. The word “shall” indicates mandatory requirements. The word “should” indicates a preferred approach. Organizations choosing other approaches must be able to show that their approach meets the intent of TL 9000. Where the words “typical” and “examples” are used, an appropriate alternative for the particular commodity or process should be chosen. Paragraphs marked “NOTE” are for guidance and not subject to audit. Endnotes denoted by [x] represent bibliography source material that is not auditable (see “Bibliography").2.2 TerminologyIn this handbook the term supplier refers to the organization pursuing TL 9000 implementation, conformance, and/or registration.TL 9000 Quality Management System Measurements Handbook 3.0 2-1