某集团公司绩效考核手册

目 录

第一章 总则 .................................................... 1

1.1绩效考核意义............................................................. 1

1.2绩效考核原则............................................................. 1 1.3绩效考核周期............................................................. 2 1.4 绩效考核适用对象 ........................................................ 2 1.5 绩效考核关系 ............................................................ 3

第二章 绩效考核内容 ............................................. 4

2.1季度绩效考核内容......................................................... 4 2.2年度绩效考核内容......................................................... 6

第三章 绩效考核评分 ............................................. 7

3.1考核评分标准............................................................. 7 3.2 季度和年度考核总分--P值的处理方法....................................... 8 3.3 考核等级评定中的注意事项 ................................................ 9

第三章 绩效考核实施流程 ........................................ 11

4.1绩效考核实施的各阶段.................................................... 11 4.2考核结果使用............................................................ 11

第五章 绩效考核申诉 ............................................ 13

5.1申诉条件................................................................ 13 5.2申诉形式................................................................ 13 5.3申诉处理................................................................ 13 5.4 申诉反馈 ............................................................... 13

第六章 绩效考核文件使用与保存 .................................. 14

6.1绩效考核文件保存........................................................ 14 6.2绩效考核文件查阅权限.................................................... 14

第七章 附录 .................................................... 15

7.1考核手册修订............................................................ 15 7.2考核指标调整............................................................ 15 7.3考核手册解释............................................................ 15

附件： ......................................................... 16

附件一、季度考核表 ......................................................... 16 附件二、年度考核表 ......................................................... 18 附件三、绩效考核汇总表 ..................................................... 20 附件四、部门满意度调查表 ................................................... 21 附件五、部门满意度调查汇总表 ............................................... 23 附件六、子公司满意度调查表 ................................................. 24 附件七、子公司满意度调查汇总表 ............................................. 26 附件八、考核申诉表 ......................................................... 27 附件九、KPI考核评分标准表.................................................. 28 附件十、能力考核评分说明表 ................................................. 29