英语酒店常用语(2)

常用酒店用语

18．对不起，让您久等了

Sorry to have kept your waiting

19．您能填一下这张表吗?

Would you please fill in this form?

20．您如何付账，是现金还是信用卡?

How are you going to pay，in cash or by credit card?

21．对不起，我能进来吗?

Excuse me，may l come in?

22．一直往前走。向左转、向右转

Go straight ahead．Turn left,turn right

23．您可以坐这部电梯到客房

You may go to your room by this elevator

24．我马上为您查一下。

Let me have a cheek for you.

25．请坐。

Take a seat．please

26．我来为您指路。

I'll show you the way?

27．祝您旅途愉快。

Have a good trip

28．祝您生意兴隆。

I wish you a good business

29.欢迎您下次再来。

You are welcome to stay with us next time

30．希望再次为您服务。

I am looking forward to serving you once again.

基本待客英语

（一）在正式的英语表现里，疑问基本句型可分为下列四种：

1. May I ~

2. Could you ~

3. Would you ~

4. Shall I ~?

只要理解这四种基本的句型，就可以处理大部分业务上的状况。

1． 自己要做什么事时，就使用May I ~

May I have your name, please?

请问尊姓大名

May I have your check-out time, please?

请问您什么时候结帐离开？

May I see your passport, please?

请让我看一下您的护照好吗？

May I know your nationality, please?

请问您的国籍是什么？

2． 麻烦客人时，可使用Could you ~

Could you fill out the form, please?