英语酒店常用语

常用酒店用语

酒店常用

Have you a reservation?您预定过了吗？

May I know your name and room number?

您能告诉我您的名字与房间号吗？

Here is your room key.给您房间钥匙。

Please pay at the cashier's desk over there.

请去那边帐台付款。

Are these your baggage?这些是您的行李吗？

1．早晨好。中午好。晚上好。

Good morning/afternoon/evening

2．欢迎您光临我们饭店。

Welcome to our Hotel

3．旅游愉快吗？

Did you have a nice trip?

4．我是接待员/服务员。

I am receptionist. (waiter／waitress)

5．需要我帮忙吗?

What can l do for yon?

6．请稍等一会儿。

Just a moment, please

7．很高兴为您服务。

I am always at your service

8．希望您在这里住得愉快。

I hope you will enjoy your stay with us here.

9．对不起，给您添麻烦。

I am very sorry to have caused you so much trouble

10.如果您需要什么帮助，请及时告诉我。

Just let me know if there is anything. I can do for you

11．这边请。

This way，please

12. 请走这边。

Would you care to step this way，please?

13．不客气。

You are welcome／“Not at all／It“s my pleasure

14．为宾客服务是我们的荣幸。

It“s our pleasure to serve our guests

15．您先请。请跟我来。

After you．Follow me ,please.

16．对不起，我马上就过来。

Excuse me，I will be with you in a minute.

17．能告诉我您的姓名吗?

May l have your name?