过程材料

原稿：

Abstract

In search of higher competitiveness, organizations are in search of innovative business models in order to foster economic benefits. In Slovenia, several clusters are being formed, including the Slovenian Transport Logistics Cluster (STLC) as one of the most important cluster. Currently, STLC is in the stage of dynamic growth, demanding business model formation and adequate informatization. The main goal of the paper is to present the informatization of STLC, bridging the gap between Supply Chain Management (SCM) and E-Logistics. The informatization of STLC is presented through several phases. The first phase is business modeling of existing business processes of organizations (AS-IS model). The results of the first phase give us an in-depth view of STLC that is used for future business model setup. Next, TO-BE processes are created, which are to be implemented and supported through informatization. The result of the informatization project is shown as homogenic and transparent business activity between cluster members. The purposes of STLC informatization are business model creation, standardization of business processes, cost cutting, improved business performance; operational times decrease, asset management, and shipment tracing, which are the basics of economic competitiveness.

1. Introduction

Increased competitiveness in all industrial sectors, sharpened by globalization and the fall of global supply, is forcing companies towards the optimization of their business processes and new ways of mergers or partnerships with direct results in decreased business costs. With these strategic alliances, new management strategies are formed as Clusters, Supply Chain Management (SCM), E-logistics, etc. Some authors are making references that logistics are “worth” 10% to 12% of the GDP (Sahay, 2003). According to AMR research (Challenger, 2001), E-logistics have a potential of lowering costs by 10%. On the basis of these two references, we can conclude that E-logistics can save our money for as much as 1.2% of the GDP. Therefore, it is not surprising that in the last few years, in high effective companies as Hewlett-Packard, Compaq, Digital Equipment Corporation, Xerox, Dell and Benetton