INTERNATIONAL OPERATION MANAGEMENT

7) Businesspeople seeking to understand more about another culture in order to successfully conduct business within that culture would be best advised to do which of the following?

A) observe and emulate the behavior of people who have gained respect and confidence within that cultural environment

B) rely on stereotypes, which are often based on averages, to gain an understanding of the culture

C) avoid research on the culture in order to avoid developing unwarranted stereotypes and prejudices

D) memorize the cultural variations they can expect to encounter while within that cultural environment

Answer: A

Diff: 2 Page Ref: 50

Skill: Concept

Objective: STUDY QUESTION 2.2: Why is awareness of cultural variables important in international business? What are methods and problems in building cultural awareness? AACSB: Multicultural and Diversity

8) Which of the following is a common shortcoming of studies examining culture in different countries and regions?

A) Cultures are static, tending not to evolve much over periods of time. This tempts researchers to draw conclusions from old data.

B) It is impossible to compare countries because of differences in the form of data collected.

C) People are almost always reluctant to complain about their own cultures, so they present only positive opinions to researchers.

D) Responses are reported in averages, which can lead to a belief in unrealistic stereotypes. Answer: D

Diff: 2 Page Ref: 51

Skill: Concept

Objective: STUDY QUESTION 2.2: Why is awareness of cultural variables important in international business? What are methods and problems in building cultural awareness? AACSB: Multicultural and Diversity

9) The nation offers a workable reference for studying cultural differences because ________.

A) a nation contains only one distinct culture

B) similarity among people is both a cause and effect of national boundaries

C) the commonality of language within a nation eases the process of conducting surveys

D) different groups within the same country always have more in common with each other than with groups in other countries

Answer: B

Diff: 2 Page Ref: 51

Skill: Concept

Objective: STUDY QUESTION 2.3: What are the advantages and shortcomings of using the nation as a point of reference for a culture?

AACSB: Multicultural and Diversity