新视野商务英语视听说下册1-8单元video原文unit7

Video 1

H: Well, Mr. Aubrey, let's move on to next point, shall we?

A: OK. It's the question of the delivery date.

H: What's your deadline?

A: September 20th. We really have to insist on that because we have a very strict timetable.

It's essential for us to have it before the 30th, otherwise...

H: Yes, of course, but let me explain the position.

A: OK, go ahead, please.

H: As you know, we had a disastrous hurricane here last month and part of our workshop was damaged.

That halted production for 10days.

A: Yes, you told me.

H: So, eh, there's a backlog of orders to fill.

A: I understand but...

H: We're working at full capacity, but the earliest delivery date we can make is the last week in September.

A: I'm afraid that's not good enough.

H: Why not?

A: The engines have to be installed after we receive them. That takes time.

I do hope you'll appreciate our position, Harry. Can't you arrange

delivery for September 20th?

H: Mm! We can try but we can't guarantee it.

A: If not the 20th, then when?

H: We can guarantee September 25th.

A: Why the 25th?

H: That's the date the ship is scheduled to arrive.

We can't make an earlier shipment because production won't be complete in time.

A: Let me see, it'll take about a week for onward transport to the destination until the 5th of October.

H: Yes, I'm sorry. We can try to meet an earlier date but I don't hold out much hope.

A: OK, let's make it the 25th. But we must install absolutely on September 25th as the last possible date.

H: Fair enough.

A: All right, then. Let's make it the 25th of September.

But if it is possible earlier then all the better.

H: Of course. You can count on me. I'll do my best.

Video 2

B: Hello, Ms. Lester. Haven't seen you for a long time.

L: Hello, Mr. Backer. Nice to meet you again.

Unfortunately, we have a problem! I've just received a fax from my head office and it seems there may have been some misunderstanding about our last order.

B: Oh dear, what seems to be the problem?

L: The consignment arrived at the port yesterday on time, but while unloading, we noticed the goods were not the A1 quality we order.

B: Really! Oh, I'm terribly sorry. Something must have gone wrong. Let me check this on the computer...Er...

Oh dear, yes, I'm afraid there's been a slip-up in our Shipping Department.

I'm very sorry. It's certainly our fault.

Mm...What would you like us to do about it?

L: Well, we can keep this delivery and try to find another buyer for it. But of course, we'd need a price adjustment, say a 25% reduction on the lot. And we'd need a now delivery of A1 quality dispatched immediately.

B: That sounds fair enough. Thank you. But just let me check our stock position...

Yes, we can ship a delivery of A1 quality by the first available steamer.

Let me see, yes, actually there's one scheduled for the day after

tomorrow.

We'll make an immediate arrangement for the shipment.

L: OK. that'll be fine. Let's hope the steamer arrives on schedule and we can have the goods by the middle of next month.

B: We'll keep in touch with the shipping company and let you know if there are any problems.

L: Good. Thank you.

B: Ms. Lester, thank you very much for your cooperation.

L: We hope you'll help us out if we're in difficulties sometime in the future.

B: Yes, of course. Whenever you need us, we'll try our best to help. That's a promise.