Unit 5 Travel and Visits

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Unit 5 Travel and Visits

英语

Learning Objectives After completing this lesson, students should be able to: --understand procedures related to check-in, clearing customs and security checks at the airport; --understand procedures involved when receiving business visitors; --develop communication skills to: ·participate in small talks about travel, weather or accommodations; ·inquire about flight, and facilities and services in a hotel;

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·book hotel rooms; ·receive business visitors; ·meet visitors at the airport. Business Profile Make the Most of Business Trip Now more than ever, business trips are a vital part of business life. Smart planning can help you make the most of your travel time. The first step in planning a business trip is to make sure that the trip is necessary. The following are possible alternatives(可供选择的办法) to traveling: Use a different means of communication. You may be able to handle the same issue on the phone,

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through email or by a videoconference. Delegate the assignment. Send someone else to represent you. This can be a valuable learning experience for junior associates to develop greater levels of maturity and expertise. Wait. Be certain that you have a complete grasp pf the situation before you rush off. If it’s not urgent or if an important decision-maker wouldn’t be able to attend, schedule the trip for a more convenient time. Ask them to come to you. Try inviting the other party to come visit you. You’ll save time and be better-prepared. If the trip is necessary, it can still enhance rather than detract from your productivity.

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If you really need to go on a business trip, consider the following to plan an efficient trip: Delegate the arrangements. Have someone who’s knowledgeable, such as an office assistant, travel agent, or company travel coordinator, do the legwork for you. Confirm your appointments before you have your flights booked, and avoid the schedule that would have you arrive or depart around rush hour. Maximize your itinerary. Group appointments together, and find out who else is in the area that you can visit at the same time. Plan activities to keep you productive during layovers, such as reading, making phone calls, or conducting

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appointments. Be informed. Make a detailed appointment schedule with everything you’ll need to know, including the date, time and location of each appointment and the directions to get there. Also list the name, address, phone number and email address of each business contact. Try to get a home phone number or a cellphone number in case you need to make contact after business hours about a change or a cellphone number in plans. Be prepared. Make a checklist of business and personal items you’ll need. Don’t forget to consider the climate and weather. Business items may include files, writing materials, laptop,

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calculator, dictating machine and batteries. Copy your schedule. Keep a copy of your itinerary with flight numbers and departure and

arrival times. Make sure it includes ground transportation information and the address, phone number and reservation number of your hotel. Give copies of your itinerary to your family and coworkers as well. Business Etiquette Business etiquette is in essence about building relationships with people. In the business world, it is people that influence your success or failure. Etiquette, and in particular business etiquette, is simply a means

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of maximizing your business potential. Business etiquette revolves around(以…为中心) two things: Firstly, thoughtful consideration of the interests and feelings of others; secondly, minimizing misunderstandings. Both are dependent upon selfconduct. Business etiquette polishes this conduct. Business etiquette varies from region to region and country to country. For an international businessperson, focusing too much on international business etiquette would leave no time for business. However, there are some key pillars upon which good business etiquette is built.

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Behavior Your manners and attitude will speak volumes(有力 地说明) about you. They will point to your inner character. If you come across(给人印象深刻) selfish, Undisciplined(无修养的) or uncouth(粗俗的), your relationship is unlikely to prosper. Appropriate business etiquette promotes positive traits. Character Your character refers to what you as an individual bring to the business table. Proper business etiquette allows you to exhibit your positive qualities. For example, knowing when to be passionate and not emotional or self-confident without being arrogant.

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Just through learning others’ business etiquette, you could demonstrate an open-mindedness which will earn you respect. Sensitivity and consideration(体谅 体谅) 体谅 Sensitivity and consideration underline all good business etiquette. Being prepared for foreign ways and methods and responding thoughtfully are achieved through experience and business etiquette know-how(专门知识). By avoiding misunderstandings and misinterpretations through business etiquette, you lay foundations for a strong business relationship.

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Appearance Dressing appropriately, standing and sitting in the right place at the right time, having proper posture and eye contact are all elements in making a good impression. Part Ⅲ Language Focus Language expansion About business travel Inquiring about flights Are the flights to London non-stop? Can I break my journey at Chicago? Can I stop at New York?

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Does that flight go every afternoon?

Booking airline tickets May I have a ticket to Chicago for February 12? Can I book a flight to Shanghai on May 9th, …… 此处隐藏：5434字，全部文档内容请下载后查看。喜欢就下载吧 ……