正常程序Regular Process

1. 登机 Boarding

1.1欢迎Greetings

1. 您好，欢迎您乘坐国航航班！

Good morning (afternoon, evening).Welcome aboard Air China.

2. 您好，欢迎您乘坐星空联盟成员国航航班！

Welcome aboard Air China, a member of star alliance.

3. 晚上好！请您出示登机牌。

Good morning (afternoon, evening). May I have a look at your boarding pass?

4. __先生/女士，请用毛巾。

Mr. / Ms. ___, here s the towel for you, please.

5. __先生/女士，我们为您准备了橙汁、矿泉水和香槟酒，请问您喜欢哪一种？

Mr. / Ms. ___, we have prepared orange juice, mineral water and champagne for you. Which would you prefer?

6. __先生/女士，您需要换一下拖鞋吗，这样会舒服些。

Mr. / Ms. ___, would you like to put on your slippers? You will be more comfortable with them.

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