示例二Dear Sir or Madam,

On May 4 my friends and I arrived at your hotel hoping to spend an enjoyable weekend. Since your ad says “Have a nice time or have your money back,” I am requesting that you refund our money.

From the moment we arrived, there were problems with the service. First, a very unfriendly clerk couldn t find our reservation. After waiting almost half an hour, we were led by another unfriendly clerk to the room. The room, which had a view of a parking lot instead of the bay, had not yet been cleaned, so we found dirty towels on the beds and cigarette butts in the ashtrays. This was not the weekend we had been looking forward to.

Service at your inn was not always like this. My previous visits were always enjoyable because of the courteous service and clean room with beautiful views. I expect to receive my refund quickly.

Sincerely yours,

Allan Green

Question:

Which paragraph does the following sentence belong to?

Despite these problems, none of your employees apologized to us.

[解题思路]材料共三段，阅读之后可知第二段细数宾馆不尽人意之处，而所给句子的意思是“尽管存在这些问题，却没有一个员工致歉”，显然该句属于第二段。答案：It belongs to the second paragraph.