作业思路

第一部分

1. Question 1: Define human resource management

你可以从我们上课或者其他教材当中给出定义，并给出定义的出处。 注意：这里有两个定义，human resource management 和PM Candidates should highlight the fact that HRM is not easy to define. 可以理解为一种关于人力资源活动通用术语。强调不同。

Question 2: Describe how human resource management differs from personnel Management

Candidates may choose to offer a textbook definition of the differences, for example, in: Torrington, Hall & Taylor. Human Resource Management; 6th edition. London, Financial

Times/ Prentice Hall, 2005.

Gerald Cole. Personnel and Human Resource Management; 5th edition. London, Continuum, 2002 gives a useful table of differences on p. 8.

在你们的答案中要强调以下几点：

（1） HRM发展特点的长期性，主动性，战略性等，还要强调HRM对于帮助组织实

现的作用；

（2） PM强调短期性，被动性，注重操作程序等等。

（3） 对待员工方面：HRM:承诺（委托）commitment

rather than their compliance

（4） Personnel functions tended to be bureaucratic官僚的, mechanistic机械论的and centralised

集中管理的 with formally defined roles. They are regarded as workforce-centred. Human resource management is more organic, flexible and resource-centred.

（5） From a personnel perspective, employee relations are pluralistic多元的, with collective bargaining of pay and conditions集体谈判的薪酬. There is a presumption of employee–management conflict, with a need to keep relations between them in harmony.

从人力资源的视角看员工关系, employee relations are unitarist一元的, individual and high-trust高信任, with employees seen as an investment to be nurtured把员工看作一种投资，应该培养, as well as a cost to be controlled.而不是看作成本用来控制。

Social justice

you should state that 人事的职能产生于19世纪的一系列社会变革 You need to give information on 为什么社会变革者批评他们对于工人的剥削, 包括一些例子such Lord Shaftsbury or Robert Owen.

到了20世纪, 你可以给出一些家族企业的一些例子family firm,

such as Cadbury吉百利 or Lever Brothers李佛兄弟公司. 这些公司引入了 住房津贴, 任命了福利专员 提出病假工资 and unemployment benefit schemes.失业救助计划

Human bureaucracy人类官僚主义