跨国集团公司全球运营战略

跨国集团公司全球运营战略

Nemko Group Policies

05/2007

跨国集团公司全球运营战略

Nemko Group Policy Manual

Table of Contents

1. INTRODUCTION 1.1 Responsibility 2. QUALITY SYSTEM POLICY 2.1 Nemko Group

2.2 Group Objectives and Policy 2.3 Management Principles

2.4 Management Processes and Tasks 2.5 Periodical review 2.6 Internal quality audits

2.7 Feedback and corrective actions 2.8 Management audits 2.9 Authorization Chart Annex 2.1 Strategy 2007-2009 Annex 2.2 Key Performance Measurements Annex 2.3 Check list for management audits Annex 2.4 Authorization chart

3. INTERCOMPANY BUSINESS POLICY 3.1 Objective 3.2 Promote Nemko 3.3 Business principles

3.4 Home market responsibility 3.5 Product responsibility 3.6 Transfer of knowledge 3.7 Corporate fees 3.8 Corporate identity 4. HUMAN RESOURCE POLICY

4.1 Expectations to managers and co-workers 4.2 Result driven management 4.3 Checklist for result follow-up 4.4 Development review Annex 4.1 Development review check list Annex 4.2 Role understanding 4.5 Human resource review 4.6 Recruiting guidelines 4.7 Intercompany recruiting 4.8 Management training program Page

4455567777778910121414141414151515151616172021222425293031

跨国集团公司全球运营战略

5. TESTING AND CERTIFICATION POLICY 5.1 General 5.2 Testing 5.3 Certification

6. DESIGN GUIDELINES 6.1 General 6.2 Colours 6.3 Fonts

6.4 Logos/name 6.5 Identification 6.6 Documents 6.7 Presentation layout 6.8 Brochures 6.9 Web

7. INFORMATION SECURITY 7.1 Introduction 7.2 Information Security 7.3 Functional guidelines 7.4 Risk model 8. BOARD OF DIRECTORS POLICY 8.1 Objectives

8.2 Tasks of the Board of Directors 8.3 Procedures of the Board 8.4 The President's tasks and obligations 8.5 Secrecy obligation 8.6 Announcements 8.7 Signature power

8.8 Changes and deviations

36363636373738404144475051535454545561646464656667686868

跨国集团公司全球运营战略

1. Introduction

The international expansion of the Nemko Group has created a strong need for establishing policies and guidelines to promote cooperation and exploit synergies. Discussions at Nemko Top Management Meetings have served to clarify important topics like quality assurance, intercompany policies and human resources management. The resulting guidelines and policies are described in the enclosed documents. The objectives are to make this important information available to all Nemko employees for application in their work and serve as a vehicle of professional development. The success of the Nemko Group is critically dependent on everybody pulling in the same direction. Only in this way will we be able to realize our full potential in serving our customers.

1.1 Responsibility

In line with the principles of result driven management it will be the responsibility of all Nemko leaders to promote the active use of the policies and guidelines in a top-down process. The

process aspect is quite essential in transforming the information into active knowledge to be used in everybody's efforts to realize Nemko's goals and strategies. The experience gained from

applying the guidelines should be collected in a bottom-up process to serve as important inputs to further development and improvements of the policies.

It is my hope and expectation that all Nemko employees will take the time and effort required to understand and apply the guiding principles outlined in this document.

Reidar Kuvås Oslo, May 2007

跨国集团公司全球运营战略

2. Quality System Policy

2.1 Nemko Group

The Nemko Group has been developed into a global network of companies to provide easy global market access for electrical products and related testing and certification services. The Group has companies in 11 countries in Europe, North America and Asia. The parent company is Nemko AS in Oslo, Norway

which owns a majority or 100% share in all the other Nemko companies. Nemko AS is in turn fully owned by the foundation NEMKO. From 2003 the Nemko Group has operated as a functional organization

consisting of a global Frontline division to be the customer interface and a global Resources division to be a low cost provider of fast testing and certification services. These operations are supported by a work flow system, Nemko Express, which also features a customer portal and a financial reporting system.

2.2 Group Objectives and Policy

Nemko shall be the customers preferred partner for global market access and selected related services like certification of management systems and products.

Nemko’s test reports, certifications and other services shall adhere to relevant norms and industry standards and/or agreed requirements.

Nemko shall set targets for improving the quality level by monitoring customer satisfaction and the need for rework based on customer complaints. Additional feedback for improvements is derived from internal/external auditing, in addition to the verification and certification processes. Nemko shall make sure that all assignments are carried out:

with personnel with right qualifications

within the appointed time, price and right service

Nemko is independent of customers, owners and others economical activities.

2.3 Management Principles

The management acts in accordance with the company’s board, which is elected by the general meeting in line with the bylaws and works in accordance with the provisions of the Limited Liability Companies Act. The board shall act in accordance to the corporate board policy in Sec. 8.

Nemko has introduced process based Result Driven …… 此处隐藏：25898字，全部文档内容请下载后查看。喜欢就下载吧 ……