Business Engish-公司结构介绍

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Business Engish-公司结构介绍

Common business titles in English

CEO : chief executive officer 首席执行官 chairman of the board of directors 董事长 VP: vice president 副总裁 general manager 总经理 . . .

Business Engish-公司结构介绍

Types of company structure

Hierarchical pyramid structure 层级制金字塔结构 Flat management structure 扁平化的管理结构 Flexible company with projected-based teams 有 项目小组构成的灵活公司体系

Business Engish-公司结构介绍

Different Departments

Managers 经理 Secretary 秘书 Sales (department) 销售部 Account department 客户部 Customer service department客服 Public relations 公关部….

Business Engish-公司结构介绍

Functions Of Different Departments

A manager Be responsible for the main activities of the company such as manufacturing and sales (负责公司制造、销售等主要业务) Make decisions 决策Make plans 制定计划….

Business Engish-公司结构介绍

Business Engish-公司结构介绍

CEO : chief executive officer 首席执行官chairman of the board of directors 董事长 VP: vice president 副总裁 general manager 总经理

deputy general manager 副总经理assistant manager 副经理助理

Business Engish-公司结构介绍

personal / human resources manager人事部经理

director of the financial section 财务主管marking manager 营销部经理 administrative manager 行政部经理

sales manager 销售部经理public relations manager 公关部经理 production manager 生产部经理

Business Engish-公司结构介绍

Types of company structure 公司结构类型 Hierarchical pyramid structure 层级制金字塔结构，即层级制组织结 构，是公司组织结构形式之一。这种结构的特点是，公司内部功能齐 全，科室设置完备，公司组织层次多，机构呈纵向垂直构架。自上而 下逐级授权，自下而上逐级汇报，信息流通缓慢，沟通渠道有限，多 重领导，效率低下。 Flat management structure 扁平化的管理结构， 公司组织结构形式 之一。公司经理即公司所有人，这类企业通常是小型公司。组织结构 简单，机构呈横向扁平设立，信息反馈环节少，效率高，管理层对经 营环节既不失去控制，又能使企业反应迅速。及时反馈信息保证了有 效管理和竞争优势。与Hierarchical management structure 层级制管 理结构相对。 Flexible company with projected-based teams 有项目小组构成的灵 活公司体系。由基于信息技术、自我管理、分工明确的任务小组或者 事业单位构成，公司组织机构呈现灵活机动的特性，该组织机构按项 目小组设立，各项目小组或者事业单位直接对分管总经理负责。既能 有效管理庞大复杂的层级制组织结构，又可以保持企业家式新兴公司 的快速反应。信息技术作为该组织结构协调管理和决策反馈的中枢。

Business Engish-公司结构介绍

Business Engish-公司结构介绍

Business Engish-公司结构介绍

Business Engish-公司结构介绍

Business Engish-公司结构介绍

Public relations Accounts department

Customer service department

human resources department

CEO / President / Managers

Sales department

R&D department

Dispatch department

Production department

Secretary

Business Engish-公司结构介绍

Business Engish-公司结构介绍

Managers 经理

Be responsible for the main activities of the company such as manufacturing and sales (负责公司制造、销售等主要业务) Make decisions 决策 Make plans 制定计划 Handle difficult situations at work 解决工作难题 Deal with problems and complaints 处理投诉 Sign contracts 签订合同 Monitor expenses claims 检查核实报销单

Business Engish-公司结构介绍

Secretary 秘书 Make / answer telephone calls接打电话 Make/ take notes, minutes and messages deal with files and correspondence 负责会议记录和电 话留言等 Write memos and reports 处理文件、信函 Work at computer for word processing 起草、备 忘录以及报告等 Receive guests and visitors 用电脑进行文字处 理 Arrange meetings 安排会议 Make appointments 安排来访预约

Business Engish-公司结构介绍

Sales department 销售部 Launch marketing promotions 举办促销活动 Introduce products 推介产品 Demonstrate products 演示产品 Take care of complimentary presents 负责促销赠品工作 Persuade customers to buy 说服顾客购买商品 Launch campaigns 组织商品推销活动 Place advertisements 刊登广告 Advertise products 为商品做广告 Bargain about price 讨价还价 Offer discount 提供促销折扣

Business Engish-公司结构介绍

Public relations 公关部 Talk to the press and the public 与新闻媒体和公 众交流 Communicate information from the company 向 外界披露公司信息 Give away publicity products 赠送宣传品 Entertain business clients 招待客户 Alter/ create / develop/ establish/ improve/project/promote corporate image 改变/ 创立/发展/建立/改善/突出/推广企业形象

Business Engish-公司结构介绍

Account department 客户部 In charge of development and maintenance of the company’s business resources 负责公司业务资源的开发 及维护 Engage in planning and organization of corporate hospitality events 负责大型企业公关活动的策划与组织 Analysis and understand the market 分析业界动态，了解 市场行情。 Personalize offerings 提供个性化服务 Pass demands and suggestions from the clients to the company and communicate information from the company 把客户的想法和需求传达给公司，再把公司相 关信息传达给客户 Anticipate customer wants 预测顾客需求 Keep clients and the company in good relationship 使客 户与公司之间保持和谐/良性的合作关系

Business Engish-公司结构介绍

Customer service department 客服部 Deal with customers’ calls and solve problems 处理客户 来电，解决客户问题 Accept repairs and deal with customers’ complaints 接受 维修业务和处理客户投诉 Communicate timely with customers 与客户及时进行沟通 Offer a comprehensive and convenient after-care service 提供全面便捷的售后服务 Offer a full professional after-sales service 提供整套的专 业售后服务 Undertake installation and testing tasks

from the company 负责承担公司分配的安装/调试任务 Offer training to users’ technical staff 为用户技术人员提供 培训服务