Preface

Intended Audience

Welcome to Release 12.1 of the Oracle Receivables Reference Guide.

This guide assumes you have a working knowledge of the following:

The principles and customary practices of your business area. Computer desktop application usage and terminology

If you have never used Oracle Applications, we suggest you attend one or more of the

Oracle Applications training classes available through Oracle University.

See Related Information Sources on page x for more Oracle Applications product

information.

TTY Relay Access to Oracle Support Services

To reach AT&T Customer Assistants, dial 711 or 1.800.855.2880. An AT&T Customer

Assistant will relay information between the customer and Oracle Support Services at

1.800.223.1711. Complete instructions for using the AT&T relay services are available at

/relay/tty/standard2.html. After the AT&T Customer

Assistant contacts Oracle Support Services, an Oracle Support Services engineer will

handle technical issues and provide customer support according to the Oracle service

request process.

Documentation Accessibility

Our goal is to make Oracle products, services, and supporting documentation accessible

to all users, including users that are disabled. To that end, our documentation includes

features that make information available to users of assistive technology. This

documentation is available in HTML format, and contains markup to facilitate access by

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