请求:May /Can /Could I…？ Would /Do You mind…？应答肯定）：Yes/Sure/Certainly.Yes,please.Of course( not) ,you may/can. Take your time. Yes ,help yourself .Go ahead, please .Not at all .That‘s OK /all right .Not in the least .Not a bit.（否定）：I‘d rather you didn‘t .You‘d better not. I‘m sorry you can‘t. 难点：―Take it easy.’‘安慰对方不要生气、紧张不安,即to tell someone to become less upset or angry; ‖Take your time.’’同no hurry .安慰对方不要急,慢慢来, “Sure, go ahead .’’当然可以,干吧、做吧、说吧等; ”

help yourself.’’同意对方使用,让对方自己动手取; Not in the least.一点也不 真题 -- Can I look at the menu for a few more minutes before I decide? --Of course . ______,sir.

A. Make yourself at home B . Enjoy yourself C. It doesn‘t matter D. Take your time

祝愿:Good luck! Enjoy yourself! Have fun! Congratulations.应答:Thank you. The same to you . You, too.

难点: Well done!干得好，真棒！用以赞扬对方做得好。 Congratulations！祝贺对方已取得成功。 ―Good luck ！ ‘ 祝愿对方交好运， 反语为：Bad luck!或Just my luck! ‖真倒霉,真不走运,我的运气总是这样差。 Have fun!‘‘祝愿对方玩得开心,同Enjoy yourself.

考点：Is that… speaking？ Hold on,please。 Just a minute，please. Hello,who is it /that 〈speaking〉？Hello ，this is …speaking。 There‘s no Pippa here. Speaking. 难点：熟练掌握打电话用语.指对方时用指示代词that/it.指说话者本人时用指示代词this.打电话用语还有:Are you there?你还在接听吗?Suppose you ring me up.你给我打电话好吗?等等.

真题: --Good morning ,Grand Hotel.

– Hello, I‘d like to book a room for the nights of the 18th and 19th. --_____.

A. What can I do for you ? B. Just a minute,please C. What‘s the matter? D. At your service